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General discussionSomething's gone missing from the library?(5 posts)(5 posts)
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Posted April 28, 2024
Has anyone else's number of owned games gone down by 1 lately?

Must have happened sometime in the past 3 days - for me at least - but due to the number of games in the library I can't figure out what exactly might have gone missing.

And no, I have not purchased anything from third party resellers which obviously would be prone to get removed sooner or later, nor did I issue any refunds or (accidentally) make use of the hide feature.
Post edited April 28, 2024 by Treewhisperer
Posted April 28, 2024
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Treewhisperer: Has anyone else's number of owned games gone down by 1 lately?

Must have happened sometime in the past 3 days - for me at least - but due to the number of games in the library I can't figure out what exactly might have gone missing.

And no, I have not purchased anything from third party resellers which obviously would be prone to get removed sooner or later, nor did I issue any refunds or (accidentally) make use of the hide feature.
Sometimes this happens. Try doing an account refresh. Sometimes publishers will arbitrarily merge titles.
Posted April 28, 2024
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Treewhisperer: Has anyone else's number of owned games gone down by 1 lately?
Just checked: nope.
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Treewhisperer: [...] due to the number of games in the library I can't figure out what exactly might have gone missing.
That's where a "kept-up-to-date" spreadsheet (containing all your owned games) is very useful.
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Treewhisperer: And no, I have not [...] (accidentally) made use of the hide feature.
As Darvond mentioned: sometimes games get either merged (= reducing the total number of games), or bundles get split up (in which case you suddenly have "more" games in your account).
Posted April 28, 2024
Also possible when a gift code gets redeemed. It may have been a stolen credit card was used and the game got taken away. Which sucks, but could happen.

Also also, buying codes from shifty sites; same outcome.

Im not implying blame. Some folks have this happen without knowing they were given a shifty code some times.
Posted April 28, 2024
Two years ago a few people reported a problem with Elder Scrolls 1 / 2 getting removed from their accounts. It was no biggie, though, because the games are free and could be re-added.

https://www.gog.com/forum/general/elder_scrolls_arena_and_elder_scrolls_daggerfall_removed_from_library/page1
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General discussionSomething's gone missing from the library?(5 posts)(5 posts)
(5 posts)